Privacy Policy

Last updated: August 2026

Sanju Store ("we", "us", "our") operates sanju.store. This Privacy Policy explains what information we collect from you and how we use it.

1. Information We Collect

When you place an order, we collect: your name, phone number, email (optional), delivery address (optional if a shipping label is uploaded), and the products/quantities you order. If you upload a shipping label PDF, we store that file as part of your order record.

2. Payment Information

Payments are processed securely by our payment partner, Razorpay. We do not collect or store your card, UPI, or bank details on our servers — Razorpay handles this directly and shares only the payment status and a transaction reference with us.

3. How We Use Your Information

• To process and fulfil your order
• To generate and share shipping labels and tracking details
• To contact you about your order via phone, email, or WhatsApp
• To resolve disputes, refunds, or delivery issues

4. Sharing of Information

We share your delivery details with our fulfilment partners/suppliers (including Meesho, Flipkart, Amazon, and courier partners) only as needed to ship your order. We share payment details with Razorpay to process your payment. We do not sell your personal information to third parties.

5. Data Storage

Your order information is stored securely in our database. We retain order records as long as needed for business, accounting, and legal purposes.

6. Your Choices

You can contact us at any time to ask what information we hold about your orders, or to request correction or deletion of your data, subject to our legal and accounting obligations.

7. Cookies

Our website may use basic browser storage (such as local storage) to remember your cart contents on your device. We do not use tracking cookies for advertising.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

For any privacy-related questions, reach us at koshik3233@gmail.com or WhatsApp +91 81469 03410.